Benchmarking the Language Demands of Pharmacy Occupations in Canada
The CCLB, in consultation with the National Association of Pharmacy Regulatory Authorities (NAPRA), and with funding from the Foreign Credential Recognition Program of HRSDC, will benchmark the language demands (both French and English) of pharmacy occupations in Canada. The project will unfold over a one year period beginning in late June 2010. Following an initial planning phase, in which a National Advisory Committee will be established to provide guidance, a benchmarking team will be contracted to collect qualitative data through job shadowing and on-site workplace observations of authentic language use. Benchmark findings arising from the analysis of this data will be validated through focus group sessions with practitioners and experts. The final report, expected to be issued in June 2011, will provide research information on the benchmarks of speaking, listening, reading and writing tasks used by pharmacists and pharmacy technicians in Canada. This information is expected to be of assistance to a range of stakeholders from pharmacy regulatory authorities to pharmacists and pharmacy technicians themselves.