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Language is the key.

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> Section I : Introduction
> Section II: Information & Resources for Counsellors
> Section III - Information for Human Resources Practitioners
> Section IV: Case Studies
> Section V: Additional Resources
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Section V: Additional Resources

Section 5.2: List of Clear Speech Links

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There are many books, websites and articles that explain clear speech (i.e. plain language). Here are just a few of them:

Clear Communication: Part 1 provides a list of tips to follow.
www.enotalone.com/article/865.html

Document Checklist for Web Documentsincludes a checklist for checking whether your document meets plain language standards (from organization, Plain Language.gov – United States). The site also includes a list of quick tips. www.plainlanguage.gov/howto/quickreference/index.cfm

National Adult Literacy Database (NALD)offers information on clear communication in Canada, including information on training service providers and resources. www.nald.ca

Pennsylvania State World Campussuggests tips for people participating in online forums or bulletin boards (13 Tips for Working Effectively with your Peers and Faculty). www.worldcampus.psu.edu

Plain Language Network (Toronto) includes many tools and resources; includes plain language for legal documents. www.plainlanguagenetwork.org

The PlainTrain offers an online tutorial, in both English and French, on plain language communication skills. www.web.net/~plain/PlainTrain

Word Dogoffers a trial software tool that will edit a business letter or memo, and indicate possible clear communication alternatives. www.worddog.com

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Date last updated: September 30, 2011